Frequently Asked Questions – Grace Lane Apartments in Cumberland, IN

How do I get my packages/do you have package lockers?

Packages delivered to front door of apartment

Where do deliveries go?

Packages delivered to front door of apartment

Are concierge services available?

Common area dumpsters are provided to residents

Do you have any community events or resident activities?

4 community events are hosted each month

Do you have a lending program for things like bikes, sporting equipment, etc?

No

Do you have community garden space?

Yes

What leasing options are available?

3, 6, 9, and 12 month

Can I request a specific apartment & can an apartment be held?

A specific apartment can be requested if more than one unit is available. The security deposit holds the apartment during the application process.

Is there a security deposit and is any of it refundable?

$200 Security Deposit (additional SD may be required if conditionally approved). It is refundable if the applicant is denied or cancels the application within 72 hours.

What payments are required before move-in?

The security deposit is required at the time of application. All other fees are due at the time of move-in.

How do I apply for an apartment?

Prospects can apply on our website

Where can I submit a rental application?

Prospects can apply on our website

What screening criteria do you use for applicants?

Screening criteria is attached to the rental application

When is rent due and how can it be paid?

Rent is due on the 1st and is payable through the 5th. It can be paid to the office via check or money order. We also accept online rent payments.

Do you require a security deposit and how is it handled?

Security Deposits are paid at the time of move-in and hold the unit during the application process.

What utilities are included in the rent?

Water/Sewer/Trash is included in rent

Which utilities are residents responsible for?

Residents are responsible for electric

Is renter's insurance required?

$100,000 in liability coverage with Grace Lane Apartments listed as an additional insured.

Can I purchase renter’s insurance through the property?

We work closely with Homebody at all of our properties

What fees are due at move-in?

Pet Deposits, any pro-rated rent, if the move-in is after the 25th, the following month's rent is due as well.

Which school district is the property located in?

Mount Vernon School District

How far is it to the nearest airport or train station?

35 minutes to closest international airport

Are you near any transportation routes? Which ones?

No

Is public transit accessible nearby?

No

How walkable/bikeable is the community?

Community is walkable and bikeable

Are there sidewalks, trails, or bike paths in the area?

There are sidewalks in community

Are there grocery stores or shopping centers nearby?

Yes, Meijer is 3 minutes from community

Have any recent renovations been done?

Apartments were built in 2025

When were these apartments built? Have there been any renovations?

Apartments were built in 2025

What type of climate control is included?

Central air and heat

What type of flooring do the apartments have?

Vinyl flooring

What type of bathroom fixtures are included?

Toilet, sink

Are washers and dryers available? Are they in the apartment? What kind?

Yes, available in each apartment

Do apartments include in-home laundry or access to shared laundry?

In-home

Are the washers and dryers full-size, frontload, or stackable?

Full-size stackables

Is there a separate laundry room or is it a laundry closet?

Closet

What kind of appliances and features does the kitchen have?

Fridge, garbage disposal, dishwasher

Do you have DIY space, studio space, or podcast facilities?

No

Are pets allowed, and what is the pet policy?

A maximum of 2 pets are allowed per household. A $200 initial pet fee is due at move in and will cover up to 2 pets. Pet rent is $25 per pet per month. Breed Restrictions: Pit Bull, Staffordshire Terrier, American Bulldog, Bull Terrier, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman, Chow, Great Dane St. Bernard, Akita

What is the parking situation?

Street parking is available

Is parking assigned or open?

Open

Are garages or covered parking available?

No

Are there quiet hours or community rules I should know about?

10pm-6am

What are the hours of the clubhouse?

M-F 8am-5pm

What are the hours for the fitness center?

24/7 with keypad

Is the fitness center open 24 hours?

Yes

When is the gym open?

See above

What times is the pool open, and is it seasonal?

There is no pool on site

When can residents use the swimming pool?

There is no pool on site

When is the business center available for use?

M-F 8am-5pm

When is the resident clubhouse open?

8-5

What times can I access the clubhouse?

M-F 8am-5pm unless you have a private rental